> For the complete documentation index, see [llms.txt](https://help.allwage.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.allwage.com/fundamentals/android-device/clear-device-storage-and-reset-the-app.md).

# Clear Device Storage and Reset the App

## Instructions

1. **Access App Settings**
   * Long press the **App** icon on your device until a menu appears.
   * Tap on the **info icon** to access app settings.
2. **Clear Storage and Cache**
   * Select **Storage and cache**.
   * Tap **Clear cache**.
   * Then, tap **Clear storage/data** to remove all app data.
3. **Restart the App**
   * Reopen the app. The device should now display a screen indicating it is not connected to any site.
4. **Link with your site**
   * Follow your standard procedure [link the device with your site](https://app.allwage.com/#/system/devices).

#### Additional Notes

* Clearing the app data is recommended if there are issues suspected to be caused by current configurations.
* On older devices, this process can help improve app performance.


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