> For the complete documentation index, see [llms.txt](https://help.allwage.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.allwage.com/fundamentals/android-device/clear-device-storage-and-reset-the-app.md).

# Clear Device Storage and Reset the App

This document outlines the steps to clear the app's storage on your device and reset the app. This process is useful for addressing potential configuration errors or enhancing performance

## Instructions

1. **Access App Settings**
   * Long press the **App** icon on your device until a menu appears.
   * Tap on the **info icon** to access app settings.
2. **Clear Storage and Cache**
   * Select **Storage and cache**.
   * Tap **Clear cache**.
   * Then, tap **Clear storage/data** to remove all app data.
3. **Restart the App**
   * Reopen the app. The device should now display a screen indicating it is not connected to any site.
4. **Link with your site**
   * Follow your standard procedure [link the device with your site](https://app.allwage.com/#/system/devices).

#### Additional Notes

* Clearing the app data is recommended if there are issues suspected to be caused by current configurations.
* On older devices, this process can help improve app performance.


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